Money

On here it says I have $1.00 in account. But on xbox 360 it says nothing in account. 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:
Answer

Hi there,

can you check what is shown on this link: http://billing.microsoft.com ? That should show the most recent balance. Also be aware that there may be more localized accounts (per country) on that link, which can be changed in the top right corner

If it also shows the correct balance, you may want to clear the cache and redownload your profile.

See the steps here:

Clear cache: support.xbox.com/.../clear-system-cache

Delete/download profile: support.xbox.com/.../profile-move-delete

Let us know the results

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