So I check my bill today on my credit card, £51 was taken off, then on the same day It was refunded by Microsoft, I've not even purchased anything that day and no phone calls to support to give me my money back.
What the hell just happened?
Go to billing.microsoft.com and that should be able to tell you.
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if you are not able to find out what happened on billing.microsoft.com please contact Xbox support by phone. U.K Xbox support number is 1-800-587-1102