Money taken from my bank from "Microsoft/Xbox Dublin Ireland"?

So, I've just checked my bank account and on my statement it says on the 24/01/2013 Microsoft/Xbox has taken £25.20 from my account from Dublin Ireland.

The thing is, for Christmas, I was given £15 credit and I still have £8 left from it. I haven't purchased anything using my bank card, what should I do?

 

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Last updated July 5, 2018 Views 1,398 Applies to:

EDIT: PROBLEM SOLVED. I ordered a power pack about a week ago and the money just went out on my account. aha

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Hello ,I have had a number of payment taken from my account ,on the bank statement it says msft Xbox

But there is no reason why ! I looked on internet as some just said msft ,an found others had the same problem .I would like my money back ,an answers why Microsoft as able to do this ,I have direct debts declined as Microsoft have already taken money with out my knowledge ,an I've incurred charges due to this .

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Hey there YolkyPaladin467!

Please go ahead and create a new thread if you haven't already.  This way you can receive support specifically tailored to you.  Be sure to include the details of the issue as well as any troubleshooting steps that you have tried.  Thanks in advance!

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