Money on microsoft account unable to purchase xbox live gold membership?

Realizing my account was out of the gold subscription, i attempted to buy a month of it for 10 dollars when I have 10.06 on the account, and when i tried to buy it it wouldnt allow me. Why is this? If there are any suggestions out there let me know.

 

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Last updated July 5, 2018 Views 1 Applies to:

why cant we add ms points in increments of one dollar?

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EVIL the MS points converted currency is ONLY for buying things from the marketplace like games, add on content, videos etc.  it cannot be used for Gold memberships those can ONLY be bought via a credit card or another form of payment like paypal, or store bought Gold cards sorry.

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