Hi all i am the mom of a distressed 12 year old boy that on Friday night had his account hacked. He's autistic and attends a special school his Xbox is a great enjoyment for him. Not only did they hack him they went on to spend £400 on my card in minuets. Then when we got his account back today they taunted him with messages and voice messages telling him to join the party if he wanted his money back. Im devastated for him and very scared as to how safe he is now at all playing his Xbox.
On questioning him i believe there were 2 involved 1 talked him into joining the party and the other hacked him a proper little tag team only those 2 and my son was in the party yet only my son got hacked?. Ive never posted on a forum before and I'm unsure as to if I'm allowed to post there gamer tags ? If i am can someone let me know I'm more than happy to name and shame them.
I just don't know what to do about it how i keep him safe now? i feel like just throwing the Xbox out altogether but its the only time he talks and communicates with people is when he has that headset on.
Thank you all for listening a very worried mom