Modified tenure level banned

Post in the account suspension category. They will explain why your son is banned.

[quote user="LaureateSquare9"]Sorry this is my third post now but I am very confused. We have had a reply about my sons ban, JayCee1337 but it says something about a modified tenure level. Can you please tell me what exactly this is as we are very confused. My son says his Xbox has always said 10 in the top corner of his profile and is this the bit. Could someone please arrange to call me to explain properly. Many thanks A confused and a anxious mother.[/quote]

A modified tenure is when someone modifies that number in the top corner to read as something else. In the case of your son he can't have been a member of XBL for 10 years as the service was only brought in on November 15th 2002 - http://en.wikipedia.org/wiki/X-Box_Live - So even assuming he's actually been a member since 2002 his tenure should still only say 9 because we're still in September.  

Hi LaureateSquare9

I see you may have already had a reason for your sons ban, there is little I can add other than

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Tenure is the number of years you have been an xbox live gold member,.

The link below explains more about tenure.

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majornelson.com/.../xbox-live-tenure

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Many people have been banned for modifying the tenure level.

Thank you for your reply but how would he have actually changed these years. We have no idea how this is so? Would you happen to know when this apparent modification happen?

Many thanks

Hi, I'm afraid nobody on this forum can give you any information regarding how this was done or when. The enforcement team will I am sure have done a full investigation, they are the only ones who will know exactly when this took place. The enforcement team do not frequent these forums.

You could ask for more information on the account suspension forum, whether you would get any further information I can not say.

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forums.xbox.com/.../41.aspx

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The link above should take you to the account suspension forum.

How do I get in touch with the enforcement team. Would I be able to speak with them?

They'll pretty much tell you that your son got banned for modifying his tenure.

A tenure can only be modified by taking a profile and physically modifying the files with a 3rd party program on a PC. The LIVE system can detect this very easily so anyone doing that is automatically given a permanent ban on their account. There's no to reverse this and they do not personally speak with people about this sort of thing. You may want to view your sons browsing history on the computer for underground websites and I'm pretty sure you'll come to realize what he's done exactly to get this account banned.

The same information you were already given will be given to you again by posting in the link that ThingOnAString posted so if you'd like confirmation again, post on the link that he posted. 

Sorry AnxousMother for your loss. Did your son own XBOX Live since the original Xbox released with the same gamertag?

that would not matter even when the original xbox came out it was still less than 10 years ago so the only way to get that 10 year thing is by modding the account via PC.  there is no way anybody can have a 10 year tenure until next month if they had live since Nov 02.