Missing reward points


I was supposed to receive 3000 bonus reward points for signing up again for Xbox live gold, but they still haven't gone onto my account and my gold membership renewed in February!

I've spoke to 3 separate people via phone and webchat, all of who can't help me and have just instructed me to go on the forums and post a message, which is what I am obviously doing now.

So my question is, can anybody help me and have the 3000 points credited to my account!?!



Discussion Info

Last updated July 4, 2018 Views 0 Applies to:

You would need to post in the rewards support forum here  forums.xbox.com/.../29.aspx

I had the same problem. Rewards haven't tracked that I'd gone over 75,000 gamerscore either to upgrade my VIP status.

VIP status over 75000 gamer score off topic but what is this you speak of

You get a percentage back on xbox live spends depending on your gamerscore Pistol Pete.

What is it with the 'Off topic police' this week? Have they all applied for a moderators job?