Missing profile

So I tried playing Forza 4 tonight and when I got to the menu screen I get some message about dlc cars in my garage that I won't be able to access till I go on xbox live. I was connected to Live before starting Forza and got disconnected at some point, so I try to reconnect to live and receive the message "Your connection to xbox live has been lost" so I test connection, everything fine. I boot up Forza again, same thing happens. 

So I clear my cache, download my updates again and boot Forza......same thing again. I find this thread http://forums.xbox.com/xbox_forums/xbox_support/f/9/p/146103/810431.aspx#810431 and under the advice of a suggested answer I try to redownload my profile and as my gtag pops up I get the message "Sorry, Xbox LIVE profiles can't be downloaded right now. Try again later" (83A40007)   Now when I log on to xbox.com my entire profile seems to be gone, no ms points, no friends and no g/score. Can someone pleeeease tell me what's going on??

 

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Last updated July 5, 2018 Views 7 Applies to:

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SAME ERE M8

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ok, so it turns out Xbox LIVE is having a few issues ATM lol. But now that I've tried to redownload my profile and it's gone missing completely at this rather inconvenient time I had better be able to get it back

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bro same thing happened to me my profile is gone i went through all that *** ***

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same here also!

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This is annoying I just wanna play lol

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i'm a member of playfire and a heap of xbox users there have the same problem. The curious thing is that when I try to retrieve my profile it retrieves enough of it to tell me I have 3 friends online????????????? It seems that if you were connected before the problem you'll be unaffected.

Profile Retrieval attempt #17 lol

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same here. hopefully its not like the ps3 issue xD

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and is it just me or is the forum formatting messed up as well, I can't see anyone's names

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i had 860 ms points. why the f.u.u.c.k. i have 60 ms points. getting ready to call a lawyer >.<

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I'm having the same problem aswell! When i sign in to this website everything on my profile is gone! I was trying to download my profile because my game keeps getting me disconnected and when i download my profile my xbox live gamertag is gone! So this looks like no COD Black Ops or Modern Warfare 3. T_T

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