Missing points

Heard there was a glitch i the system that gave free points and MS decided to take them away but what the problem is that they took all my points i had some points in there before the glitch, so just asking if anybody had this problem too. Also my achievement points and game records are all set to 0, i do hope this is part of the glitch and not permanent if it is God knws i will be pissed.

 

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Last updated July 5, 2018 Views 1 Applies to:

You might have been reset on your gamerscore. Probably because it did some type of glitch. I dunno really. Contact Xbox Support at 18004myxbox and talk to them about it. I have no idea. I never heard of this glitch....

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You can check your points activity at https://billing.microsoft.com. If the points are still explainable, you can call phone support (support.xbox.com/.../contact-us.aspx) to discuss your options.

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actually sorry about that, that was a different account that i was logged in on. I heard about the points glitch and decided to check my account and i saw that everything was zero and i started panicking and didn't check the username.

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