Missing Licences .

I bought a new Xbox about 2 weeks ago, and went through the whole licence transfer process, and for the one's I downloaded, it worked. But there is some older content that isn't showing up on the list of downloads that I can't do the licence transfer for. I've paid for them, I can re-download them, and even play them while i'm connected to XBL, but I play using a modem, not a router or wire-less, so i can be on XBL all the time. Most of the items i'm missing are DLC of Oblivion, and a few others. Any one know where or how I can see older things i've bought for the licence transfer?

 

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Last updated July 4, 2018 Views 0 Applies to:

So these games are not showing up in your Purchase History? Is it possible that some of these games were actually downloaded by another account on your old console?

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No no, I can view them from my console, and it say's i've bought them already, but I can only use them online b/c I don't have the licences. When i go to the page on Xbox.com to download the licences, these DLC (And a few arcade games) don't even show up.

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You mean http://xbox.com/drm? Is that the page you're going to?

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Yes, and when i got to pick which licences i want to transfer, there not all there. I'm missing very old downloads, like, from when i first got my first xbox.

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When you are "picking" games, that is just to download the actual game files. When doing the License Transfer, ALL licenses are transferred to the new console. That's why I'm wondering if these games were originally purchased with another account. Try going to your Download History, either under Account Management on the console or here on the web (live.xbox.com/.../History), and see if you find the game(s) you are looking for listed there. If not, it wasn't purchased on this account.

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I understand what your saying, and if there was a way you could view what i've bought you would see the items have been purchased on this account, and they worked even the hour before i bought my new console.

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I believe you can call up phone support an request to have licenses manually transferred to your new console if you feel the first time didn't do the job. You can get your local numbers here: support.xbox.com/.../contact-us.aspx

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I think I'm going to have to. The more I play games, the more I find I'm missing a lot of them. The newest one I found was a DLC i downloaded less than a year ago, so I have no clue whats going on.

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