hello recently ive had some problems with microsft you see ive bought 2100 ms points to by dawnguard for skyrim and when i came to redeem the code it said that the code does not exist ive tried typing in the code like 50 times and it didnt work i would like a refund or a code for dawnguard sent to my account im sorry i hope this doesnt happem to any other people thank you i hope you will either refund or send the code thank you



Question Info

Last updated July 4, 2018 Views 3 Applies to:

You could try redeeming the code on if you haven't tried that already. Failing that you can ring Xbox Customer Support and they can check the code quickly and see if there is a problem with the redeeming process or see what happened to the code. You can also connect to support through this website if you use the support tab at the tab bar at the top of the page.

Phone opening hours:
Monday - Friday: 10:00 - 18:00
Saturday - Sunday: closed

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