Am posting on behalf of a friend cause he cant get into his account.....
Last week my collegue ( b1ack adder) decided to buy fifa 12 he had the game less than 3 Hrs before he got his account hacked /cloned
it happened when he decided to play UT and downloaded the free player pack from inside Fifa 12 he got d/ced from xboxlive and fifa severs he then couldnt logg back into live and one of your collegues via phone told him to recover his gamertag after doing this he got back online but didnt notice his account had been hacked/cloned they used his debit card to purchase more player packs for fifa 12 and spent his exsiting MS pts he now has contacted you again and his account has been banned my question is whos to blame cause EA state it was an xboxlive live error and xboxlive is liable for compensation but then your collegues told b1ack adder ( MR hodgson ) that its EA who is responsible so who is responsible XBOX LIVE or EA ..... would really like to know or a number that Mr Hodgson can called would be nice but not one were he gets passed around.....
1.Purchase Fifa 12
2.Turn on xbox
3.Insert Fifa 12
4.Log into xbox live
5.Load fifa 12
6.Fifa 12 update
7.Ultimate team menus
8.Purchase free player pack
10.D/Ced/kicked from xboxlive/EA servers
11.Relog into xboxlive
13.Tryed a few times
14.Called xoboxlive/told to recover gamertag
16.Logged into xboxlive
17.D/Ced from xboxlive
18.Account hacked/cloned debit card being used
19.xboxlive banned account on request but hacked had spent over £100 on debit card .
so can xbox 360s get malware and virus on there HD if so isnt, that xbox live servers that are a fail or is it EA either way this is being posted on the EA site and here cause my freind deserves compensation he had done nothink wrong here.