I cancelled my recurring subscription to xbox live over 3 months ago. I called in and had them cancel the subscription. I was told no charges would be made. Now I received a deduction to my bank account for my 3 month recurring subscription I cancelled over three months ago. it was a $9.99 charge. I had no money in my bank, lets face it folks it's tough! I had an overdraft fee taken of $35 from my bank. This on top of another service I cancelled put me in the hole $100. If I cancel my account I expect it to be cancelled! I don't even have my Xbox anymore. I sold it to pay bills! I expect to have that $9.99, the $35, plus compensation for the damage to my credit back in my bank account so I can afford to pay off my debt when I actually receive a paycheck! This is complete and utter unprofessional on the part of Microsoft. it is an outrage!