microsoft points

Hey i reedemed a xbox live microsoft code today and the code is  not working at all i have tried the code twice and it has not worked i payed buy cash at the store today can anyone help me at all

thanks

 

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Last updated July 5, 2018 Views 3 Applies to:

If it's in a sealed package contact xbox support.  If it's card only they needed to slide it through to activate it

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What is the exact error message you are getting?

Include error code as well

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Make sure the card was activated by the store you bought it from, otherwise it will not work.

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I rang the store and they would not give me a refund at all i even saw the manger activate the 3000 microsoft points at the counter Is there a way were microsoft or xbox send me a code with 3000 microsoft points because this code did not work everytm i type the code up it says this code in invaild

Thanks

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Suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See http://tinyurl.com/XBLnumbers ...

 

but a faster way to speak to a Billing Agent is to go to http://xbox.com - sign in there if you can - then go to http://support.xbox.com/contact-us?xr=footnav#0:6:0 

 

Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

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