Microsoft Points

Hello,

I recently had a bunch of Microsoft points on my xbox account. I understand that they were getting rid of Microsoft points. Where on this website can I find out what my Microsoft points converted into? Where can I see the funds I have?

 

Discussion Info


Last updated July 4, 2018 Views 11 Applies to:

You must try and purchase an item to force the points to change to currency.

You don`t actually need to purchase anything just get to the payment stage.

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You can then view your balance in account management on the guide menu.

The guide menu on my xbox? I just traded it in.

Click "my account" at the top right of the page ,then click billing history.

You will be asked to verify your account by inputting a code sent to one of your security proofs.

Once verified your balance will be at the top right of your billing history page.

Why would 240 of my point have expired? That is crazy. I paid for them. It is still saying I have MS points, not currency.

As i said you need to try and purchase an item to force the change to currency.

All rewarded points expire after 12 months, any you bought did not.

I tried to buy the new TMNT game and I got to the part where you pick a credit card and then backed out. Still saying MS points.