Microsoft Points

I had received a code for an amount of Microsoft Points and was unaware that they were able to expire. I came to the help service and I was told that an E-mail should be sent prior to the expiration of the codes as a warning, this E-mail did not arrive. Am I able to be compensated for the lack of warning on the expiration of the points.

Thanks in advance

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

I do not know if you will be able to get the points. What I do know is that codes for Microsoft points can expire. Microsoft gave me some codes for points yesterday and the email plainly states the expiration date for the use of the codes. I wish you the best of luck on this.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

As far as i know you don't get an email when points are about to expire.Not sure who told you this.You won't get them back i'm afraid.

It's only points from promo's,rewards etc. that expire.If you buy a points card or buy directly from the dash then they do not expire.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.