MICROSOFT POINTS SENT TO WRONG ACCOUNT...

Hi all,

just purchased some microsoft points for my son but wrong account details provided and points have gone to another account in my sons name. is there a way to transfer from one to another ?

thanks in advance,

mark

 

 

 

 

 

Question Info


Last updated July 5, 2018 Views 63 Applies to:

Currently you cannot send Microsoft Points from one account to another.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hello, Microsoft points are untransferrable within two accounts. So unfortunately you will not be able to use the points on the other account, only the one you put the points onto.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi there, Mark.


As posted above, unfortunately you cannot transfer Microsoft points once they have been redeemed on an account, this also stands for xbox LIVE Gold subscription time too. In future be sure you're signed into the correct account when purchasing or redeeming anything as all transactions on the xbox LIVE service are non refundable.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.