Microsoft messed up my tenure.

Hey forums, I JUST got unbanned from a communication ban on 1/26/13 I've been on Xbox LIVE for 3 years now, after I got unbanned I went to edit some stuff on my profile, the I saw it, a big 2, I was like "huh?" because I had a 3 since sometime in early December, I asked my friends if they could see it, sure enough they could, so my tenure is 2 when it should/was 3, any suggestions?

 

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Last updated July 4, 2018 Views 1 Applies to:

BTW please note I did NOT run out of gold, my current subscription was suppose to end sometime in January, but in December I put in a 12 month code, so it should've stacked

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I don't exactly know what caused it, and i'm just as annoyed as you are. I hope they fix it soon, as i do not know how it has happened to people, but not everyone has been affected.

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Hey guys! Have you tried the steps suggested in our sticky post on the issue - forums.xbox.com/.../441105.aspx :) Give those a shot and make sure to keep checking there for further updates!

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Yeah, i seen it. I'm not exactly sure what else to do though

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Hold tight, MrXboxlivenoob! We're still looking into this. :)

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Thank you Miss Kleo :)

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