Microsoft have ripped me off.

Hi, i used to use a paypal top-up card for my xbox live usages, such as gold and points. But paypal had had all of those cards cancelled. I gave xbox a break due to exams, and now ive decided to come back, so I added my paypal account and bought a gold subscription of 1 year. On my xbox.com account it shows that im now a gold member. But im unable to access gold features such as online play, or parties. I wish that someone could resolove this issue, as ive paid for a service that im not getting.

Thanks,

Elliot. 

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

There's a delay between you buying it on the website and your console being told this information. You can either wait it out or speed up the process by doing a connection test.

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I don't quite understand the speedtest thing.. I just did one. But I don't understand how that is meant to speed it up. It's been over an hour now.

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No a connection test on your console. Go My Xbox > system settings > network settings > device you're connected too > test XBL connection. Like I said there's a delay between you buying it on the website and your console being told this information.

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