Microsoft canceled my LIVE Gold 1 year trial! (2 times in a row!)

Hi, on Friday, i bought a 1 year gold trial, but after five hours, my trial was canceled. On Saturday, i did the same thing, i bought a 1 year gold trial, but it happened again! I don't know what to do, i lost money, and I want to be reimbursed or rewarded, please someone help me, i bought it 2 times = i lost 2 YEARS of Xbox Live Gold! :(

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Do you mean one year membership? If so then not sure why you would buy another one after the first dissapeared.

You would need to phone support for your region & they can tell you if there's some sort of billing issue with your account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.