Microsoft accounts

I have been in care and 1 of my old careers put a password on my account because I wasn't 18 but i am now and because new terms and conditions have been made I cannot access my Xbox live account what can I do to get on it

Question Info

Last updated July 5, 2018 Views 3 Applies to:

You can check the e-mail address that the parental controls are tied to by signing in on the console, it will prompt you for your e-mail address/password for the terms of use, and then prompt you for theirs. It does give the e-mail address. Once you have that, go to this link:

Once you get the password reset for it, you'll be all set!

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