microsoft account

Why can't I sign in to my xbox live account on another console? I've gone through the whole process of changing my password online and have even signed into the xbox live online website on my computer but the actual console still won't let me sign in. How can I fix this? 

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Do you have Two-Step Verification turned on?  Possibly an app password it's looking for?  Try going to account.live.com and edit Security Info.  Try turning off Two-Step Verification if that's on, and see if it lets you sign into the console after that.  If TSV is already off, check back in here to see for other options.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thanks alot!. Turning off the 2 step verification solved my problem.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.