when i tried to sign in it says that i have the wrong password and when I go to the site it tells me to it doesn't help at all
There is currently an error apparently with peoples accounts. They hope to have it fixed so i wouldn't worry if you are able to log on to xbox.com using those exact credentials.
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Hello, as Twisted said, accounts and xbox.com itself are having a few technical issues, keep checking here:
to see when the issue is resolved, it also has a few suggestions and answer to the questions, if this doesn't resolve the issue once the service is up and running again, please let us know.
Hey MediocreOhio5! If you're still experiencing issues logging in on xbox.com now that the service alert has been taken down definitely let us know!