Microsoft account ; xbox live account ; gamertag - ***

hello folks,

I was sitting infront of my computer for the last 3 hours trying to find a way to change the e-mail address of my xbox live account. I was trying to do this because the declared address is no longer in use and I cant connect to it either. So I thought to myself it will be better if there is an address linked to my account I actually have access to regardless that I'm not playing on my xbox often.

 So at the moment I've got at least two microsoft accounts. The one with the outdated e-mail address and the new one. So I've got an account for my hotmail.de e-mail address which was turned into a microsoft account as well. Additionally there is a xbox live gamertag linked to it. I cant remember why but its like that. 

Im unsure about the following things but as I found out it's probably the only way to get it done. So I need to create another Microsoft account to have a total of 3 accounts. Then I can transfer the not-in-use-account to the third one to get rid of that xbox live gamertag linked to the e-mail address I want to put my in-use-account to. After that I finally can transfer the account off of the invalid e-mail account to my new one. Thats kinda *** itself but it's not over yet. I need to download the not-used-gamertag profile which means I'm unable to transfer it for the next 30 days. 

I mean, common is this really the way? Why the hell do we need a Microsoft Account, a xbox live acocunt and a gamertag everything linked to each other. And why can't I just merge two Microsoft Accounts to one. Like you guys turned my hotmail.de account into a Microsoft Account without giving me the opportunity to merge it with an already existing Account. 

I don't know but your security stuff turns everything into you can't do anything with your account because it must be safe. Just give us the option to merge accounts when you takeover things or whatever happened. I just wanted to change my xbox live email address to one that works but that would've been too easy for microsoft,    I guess.

regards.

sorry for my bad english its not my first language.

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

Thought your English was okay mate, I certainly understood what you were trying to achieve as I am having a similar problem of trying to merge an Xbox 360 account with my long standing hotmail.com account, the issue I'm having is once I've logged onto my "hotmail" microsoft account on my lap top I cannot open/sign in to my "Xbox 360" microsoft account which is bloody annoying- even though I log out!!  Something to do with my browser settings and password recognition I think.  Come on microsoft surely you can make accounts associated with the same person "merger" friendly!! ;-)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey nomad0205!  Please note the date of threads before you respond to them.  This one is from Jan 2014.  A year and a half ago.  Feel free to start a new thread of your own detailing your issue and any troubleshooting steps you may have taken.  This is how we can help you with your specific problem.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.