Microsoft account transfer problem

Hi, I have a problem with your Windows Live ID because I would like to move gametagof the old xbox live account id microsoft new only problem is that when you want to transfer an account on Xbox tab in Account -> Account Security -> Change AccountMicrosoft and tuta first I need to log into the old account [REMOVED - DO NOT POST EMAIL OR MICROSOFT ACCOUNT] and then the new [REMOVED - DO NOT POST EMAIL OR MICROSOFT ACCOUNT] and then when he logs on both of my accounts getasked whether you want to change the account associated with the Microsoft Xbox LIVEprofile? Select Yes, Change, and gives me an error 'Sorry your account microsoft can not now be changed. For more information, please visit xbox.com / AccountSwap "I wason this site and I can not znajść no response as well as to support xbox dzowniłem saidme that they can not do anything and I was contacted on this page, so I ask you to helptransfer my account to the new account xbox live id Microsoft because all I wanted toassociate with windows 8 and more

 

Question Info


Last updated July 5, 2018 Views 6 Applies to:

Hello,

Why do I get a “The Microsoft account (or Windows Live ID) you’re switching to is already linked to another Xbox account” error message?

If you try to switch your Xbox LIVE gamertag to a Microsoft account that is already linked to another gamertag, you will receive a message that says “The Microsoft account (or Windows Live ID) you’re switching to is already linked to another Xbox account.”

Before you can switch your gamertag in this case, you must first remove the existing gamertag from that Microsoft account:

  1. Create a new Microsoft account. You will only need this new account as a temporary means of moving your gamertags. After the gamertags have been switched, you will no longer need this Microsoft account.
    Example:
    Gamertag A is linked to Microsoft account 1
    Gamertag B is linked to Microsoft account 2
    To swap gamertags A and B between Microsoft accounts 1 and 2, first create a third temporary account: Microsoft account 3
  2. Switch the gamertag that is linked to the Microsoft account you want to use to the new temporary account you just created.
    Example:
    Gamertag A remains linked to Microsoft account 1
    Switch gamertag B to Microsoft account 3.
    Microsoft account 2 is now free.
  3. Now switch your gamertag to the Microsoft account you want to use.
    Example:
    Switch gamertag A to Microsoft account 2.
    Gamertag B remains linked to Microsoft account 3
    Microsoft account 1 is now free.
  4. To complete the swap of gamertags between the two original Microsoft accounts, you must wait 30 days. (A gamertag can be switched only once every 30 days.)
    Example:
    Gamertag A remains linked to Microsoft account 2
    After 30 days, switch gamertag B to Microsoft account 1
    Microsoft account 3 is now free and no longer needed.

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It's easier to do this at account.live.com/ChangeID.aspx

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