Microsoft account & gamertag switch - Error 8016FE6D.

Hi ! I have some issues with my microsoft account.

So, actually i have two accounts. Account A, with the good gamertag i try to switch, and account B, which is empty.

The problem is, when i connect to the xbox, and follow the steps to change the account, when i'm asked to continue to proceed the changes, i get : Error 8016FE6D that says something like : an error occured with the xbox live ...

And i don't have any M$ points/money on my account.

What can i do to fix this ?

Thanks for the help, and excuse my english :/


Question Info

Last updated July 5, 2018 Views 3 Applies to: