Ok purchased an Xbox 1 over Craigs, the headset it came with works but the microphone doesn't function. I can hear the game and I can hear my own voice but the icon when you start a 'party chat' doesn't light up. I also don't think I can hear other players within the games.
I have looked at the privacy settings and all are on 'Adult'.
Additionally, I downloaded Skype in order to test the microphone and you cannot hear the skype voice explaining how the test works when calling for a test.
So I purchased a second specifically compatible Xbox one headset and the same results. I tried a second controller thinking it might be the controller with the same results.
I wiped the hard drive and re-installed the updates with the same results.
I opened all the ports on my router with the same results.
I am now stumped. Did I buy a *** up machine?