Messed Up Xbox One Upscaling Chip?

I believe my xbox one's up scaling chip is messed up. Any game I play has little square like textures all around the games as seen in the videos in the link provided: https://skydrive.live.com/redir?resid=3636D13494F802F4!2256&authkey=!APf6IyKKoZnC7Cc&ithint=folder%2c.mp4 I have tried different HDMI cable and ports but same effect. I've tried reinstalling games but I can't delete them so that won't work. Netflix runs fine, as well as Hulu plus. I tried requesting service done but when I click repair on support pages, it says access denied in top left corner and I've cleared cookies but no progress made. Any idea?
 

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Last updated July 4, 2018 Views 1 Applies to:

There's no scaler chip. Scaling is done on the GPU. That looks like graphical corruption. On a PC I'd say bad GPU memory. My guess would be bad eSRAM. Exchange the console at your retailer for a replacement. Most larger retailers should be honoring an extended return period due to the holiday season. Do not go through Support unless your retailer won't help you.

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Broken GPU or RAM. You must contacted with service.

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Unfortunately looks like hardware trouble.  

But Is there any way to full initialise / reset an Xbox One? - ie wipe the hard drive and then re download and install the OS.  If so - I would be doing that first.

Try a factory reset first.  support.xbox.com/.../reset-console-to-factory-defaults

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