messages

hi can anyone help me.my son is being bullied by a child at school,which is now happening through messages over x box live.my son who is 9 deleted these messages as he didnt want o bother any one about this.i need to know if i can get these messages back as they were threatening physical and verbal abuse.i would be grateful if any one could help thank you.

 

Discussion Info


Last updated July 4, 2018 Views 4 Applies to:

you need to get intouch with Microsoft.

Some one will post the contact details.

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If you go on to the suppport page then choose contact us> xbox live> online privacy &safety there is also an option to chat with customer support & they may be able to help quicker.

Also make sure to block communications with the user and file a report through your console forums.xbox.com/.../19139.aspx. Don't send a message to the person once blocked as that will remove the block.

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You may also want to consider changing his privacy settings to Friends Only support.xbox.com/.../online-safety.

This is actually classed as Cyber bullying and one of the best ports of call would be here:

 

www.childline.org.uk/.../CyberBullying.aspx

 

Bullying is not against the law but harrasment and threatening behaviour is. As you have already stated the messages were threatening physical and verbal abuse and that is against the law. Consult this website and get more information about the next course of action you can take,  also keep all new messages as well for evidence.

 

Yes I do agree that Microsoft would be your first port of call but as it is turning into a more serious situation with physical and verbal abuse that is against the law and you need to consult specialist advice