Membership Suspended

Today, I got on and my membership got suspended, and I'm wondering why this happened when I made payments on time. Please help me.

 

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Last updated July 4, 2018 Views 1 Applies to:

Hi Char1ie,

Based on posts you will have better support or know reasons of suspension if call us/request call

support.xbox.com/.../contact-us

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Yes, when I made payments but they take out another fee for another reason I don't know of. every payment is up to date.

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They have to approve it first. As long as you had "email replies" checked, you will be okay there. They will get back to you, it just takes time. Does it say it's been suspended due to payment option?

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I tried posting a thread but it doesn't show up.

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If your account has been suspended please post in the click the following link and start a thread. Support will be able to answer your questions.

forums.xbox.com/.../41.aspx

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No, they suspended my membership today when I paid at the beginning of the month as always, Im connected to live but I lost all friends, messages, recent games, and the ability to play online with anyone.

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Did you receive a xbox msg number?

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