MasterCard Banned.

 Hello, my gamer tag is SuperHottStuff.

I received an Email stating my Mastercard ending in 2008 was declined.

I contacted customer service and they could not help me or figure out why my card was banned, I called my bank and there's no problem on that end, I have 9,000 dollars in my account, so there should be no reason  for a decline. I was instructed by customer service to write you this post.

 Thank you for any support I receive.

 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Sorry to tell you that customer service are incorrect.  These forums are populated mainly by gamers like yourself who cannot help you.

You'll need to either call them back or contact your bank again to see what the problem is.  If you call support again, ask to speak with Billing this time.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hey super

I would recommend double checking the expiration date and the 3 digit security code on back of card. In my line of work these are the two biggest reasons for a declined card. Other than that insure your name and billing info is same as the card. Hope this helps.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you for the advice, I just used a different

card for the time being.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I know this is answered but just for future reference, if you have used the card before on the account and have had to many declined charges on the card then it is possible for you to have a card ban. in which case the card could not be used on the account any longer. I hope this helps you a little bit more.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.