Marketplace won't open on my Xbox one homepage.

x box market place won't open on my homepage. My Internet is fine and I'm a gold member And it still won't open. 

it worked when I for got the Xbox but about a week ago it started saying "having trouble connecting?" When my connection is fine.

is there anything I can do to get it to come back?


Question Info

Last updated July 4, 2018 Views 13 Applies to:

Power off the console the completely by pressing the Xbox logo on the front for five seconds. Unplug it from the wall when the light on the power supply unit is orange.

Then power cycle your router. Turn it off and back on.

After a few minutes reconnect and power up your console again.

Let us know how you get on.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.