Just a few minutes ago i wanted to purhase ducktales game from the marketplace. i selected confirm purchase and got a error message ( did'nt got the code) i restarted my xbox and went back. i noticed that the price for the game (€14.99) was deducted from my account, but i couldn't dowload it. instead it says i have to purchase the game. I had arround €39 and when i looked back it was only round  €25. so i paid for a game i never got



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Last updated July 4, 2018 Views 2 Applies to:

Well, it seems Ducktales is on your recently played list...

If you believe you have been ripped off ring up support.

did you check to see if it's in your download history

It didn't rip you off it is most likely an error. You can try redownloading it or call xbox live support. They will see it in your download history and do whatever they need to in order to fix it. Errors happen occasionally and for whatever reason they can't fix it they would give you a refund

Yes, they ripped you off. All they want is to steal all of your money.

As most people have said, it is probably just an error, calm down, call support and check your download history.