Managing payment methods

Why do I keep receiving emails that my card is out of date when it's not?! I even tried adding it again and it still won't work!! I keep getting error code 81053003 but the error code list doesn't show this problem as one of the issues!! Please advise as this is very frustrating!!
 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

Hi Casper,

Sorry to hear about the troubles. Let's see if we can get to the bottom of this. 

When are you seeing this error code? When you attempt to purchase something, or when you try and update your payment info?  

Have you tried updating your payment info on xbox.com or commerce.microsoft.com? 

Let us know, and we can work from there. : ) 

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