Managing my Family Pack

On my old family pack, the primary (HPW13) was perma banned.  After around two weeks, the secondaries (CROBODASH, Pie eater289, and speedstur18) lost their live subscriptions even though we should have had nine months left on the subscription (I understand why).  I was going to add those secondaries (CROBODASH, Pie eater289, and speedstur18) to a new family pack and it would not allow me.  I would like to know why this is, if you can do anything on your end to add those to the new primary's family pack, or if we will just have to make three new accounts to replace those (CROBODASH, Pie eater289, and speedstur18). The new primary's Gamertag is azninvasion153.


Question Info

Last updated July 5, 2018 Views 7 Applies to:

Hey Adenoid - what exact error message do you have when you try to add these to your new Family Pack?

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