Manage Payment Options

OK,I have put in my credit card and got Market Place Problem (8C320008). I also opened a paypal account,put that info in, and got (Can't retrieve information form xbox live 838200ce). What should I do?

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Have you tried using both Xbox and PC to add this.

Also try using a different payment option  (if you have one) to see if that works.

Otherwise www.billing.microsoft.com

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Greetings, Worm. Please visit https://billing.microsoft.com and confirm that everything is configured correctly for your payment options according to this sticky: forums.xbox.com/.../153161.aspx. I'd also be interested to know if you encounter any error messages while on https://billing.microsoft.com. Give it a shot and let us know what you find out! Thanks.

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