information: I had an windows live/xbox account, the one I am signed on with now. My live expired so I made a new gamertag, but could not register with my email since it had a gamertag associated with it, so I created a new email to create a new windows live ID, and as soon as I got signed onto xbox I promptly forgot my email/windows ID
next step: in attempting to remove some data/stats from xbox I inadvertently erased my profile and every associated with it.... yea... i know...
now when i call xbox support they run me through the verification process.
I can verify my name, address, age, DOB, mothers maiden name, SSN, but none of that matters
the customer support tells me that I need to provide them with the last 4 digits of the credit card associated with my account, OR the answer to my secret question
1, i don't have a secret question
2, i don't have a credit card
i have 6-7 months of time remaining on my gold xbox live membership, i even have the pre-paid code that I used on my account, but they will not accept that as verification
i have been told repeadily that my only option is to remember my windows live id or they can not help me....
can anyone help?