lost son's profile

When i bought xbox live i also set up a account for my two son's to play too ,me and one of my boys accounts are still there but the other one has gone ?he is still on my buddy list so ive tried to recover his profile but as there all on my email address it just recovers my profile??/ help please.

 

Question Info


Last updated July 5, 2018 Views 7 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Every GT should have it's own WLID (email address). Are your son's accounts LIVE accounts, or just local accounts?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Thank you for a reply, my other sons says xbox live but he's never bought xbox live for 12 months there all on my email address ?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Each gamer tag has its own email address attached to it.

You will need to know the email associated with the account your trying to recover.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You don't need to pay to have a LIVE account. Here's the breakdown:

Local Account - created on the console, never connects to LIVE, if deleted it is gone forever, I don't believe this requires an email
Free LIVE Account - also called "silver" accounts, no fee required, connected to LIVE servers, can be recovered later, has a unique WLID (email) attached
Gold LIVE Account - paid for, allows for online and LIVE features,  connected to LIVE servers, can be recovered later, has a unique WLID (email) attached

However, after reading your post again, you say that your sons' accounts are on your Friends List? This would suggest they are LIVE accounts, and thus should have their own unique email addresses tied to them. 

I'd like you to look at the son's account that is still on the console for a minute. Log into this account, go to Account Management, and look under WLID. Check out the email address that is there. This is this accounts unique WLID. I assume it is different from your email address? Maybe this will help you in remember the other son's WLID as well? 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Ah ok thank you ill check on my other sons account.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Right just found his account a free live account , but he has no g point and his name has been changed ? has or did someone nick his account ? thanks for all your help guys/girls :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i have my sons original account still in my buddy list (dannymackcool ) and the one ive just found with the name changed and no g points ???

[View:http://img508.imageshack.us/img508/8489/xboxliveq.jpg]

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm a little confused, you say you found "his account" but it is the wrong name and no gamerscore. How is this "his account"?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

im confused too , after finding out his email address(which was another hotmail account of mine) i entered his email address and password and this is the account that was retreived ????? i know it cost 800ms to change your name, and i know hes never bought ms points, so i dont know what the hell is going on ...

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I also add that the account i got back (clumsymack2kill) is on xbox live just like my other sons , is it possible that hes deleted dannymackcool and tried to make another ie clumsymack2kill as there on my email address(and the same pw i use for most stuff) so no one else should be able to make one? i also add hes only 9 and always changing his name and deleting accounts on the xbox in his bedroom.so if he did delete dannymackcool and replaced it with clumsymack2kill would the new account come with no g points etc but still be on xbox live????

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.