Lost Profile

I can't log onto my live account as it is saying it is lost!! Anyone who has had the same problem got any ideas how to get back on?


Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hey there - can you be more specific? Have you tried to download your profile? If so, what is the exact error message displayed, if any? support.xbox.com/.../profile-move-delete

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.