Lost profile - 80070571 message

I fired up the Xbox today and my on-line profile has disappeared.  It cannot be deleted; it simply isn't there.  I checked my game save data which seems uaffected other than it says that it belongs to a corrupted profile.  Not surprising since my profile doesn't exist on the hard drive.  I am using a wired connection through Cableone.  After receiving the message that profiles cannot be downloaded followed by the number 80070571 I tried it on my other box and it worked fine.

Question:  I own three Xbox live profiles, two for my sons and my own.  Why can I access the profile from one console but not the other when they are connected to the same modem via a 4-port switch?

Concern:  Is this a hack like the one PSN experienced a while back?  If I recall it took Sony a few days to let everyone know that they had been hacked and lost subscriber's sensitive info.  Can't honestly say I would expect anything different from Microsoft.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

It could have been on a USB, make sure it's fully in, also make sure your hard drive is fully in!

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