Lost Preview Program privileges/app?

Hey all, I'm having a little bit of an issue. 

I have been part of the preview program since around 2011. I would receive the dashboard updates, and would often have messages from XBOX Live coming in to me about the preview program a few times a month. However, I have noticed I have lost the application that I once had, and can not seem to find it. 

A few months ago, I had this problem: http://www.gamefaqs.com/boards/691088-xbox-one/71676917 . All my apps, instead of the name, said MS-DESC. It seemed to me the only thing to do was to do a factory reset, and so I did. But ever since then, I have no recollection of having the app, and I have lost the messages from Live too. I don't see the app in the "Ready To Install" section of "My Games and Apps" either. 

What can I do? Am I SOL? 

Thanks in advance,

Cameron

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:
Answer

From the looks of it, you should now have access to the preview program support forums. Post over there and you can hopefully get it sorted.

forums.xbox.com/.../default.aspx

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