Lost over 80 gbs on hard drive.

I was playing a game,and we still had all our saves,etc.But as soon as I went to the Xbox Dashboard,everything was gone.Could anyone please help?

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:

Thank you for feeling bad.Looks like we'll have to buy a new hard drive or something.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You're welcome and if it's any consolation, I'm sorry that his has happend.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

This really,really sucks,as we have at least hundreds of hours on the Forza Motorsport games.Unfortunately we'll probably have to do that.Thank you for taking the time to reply.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Hi there.

 

Unfortunately it sounds as if your hard drive/the information on the hard drive has become damaged or corrupted. If the console is showing the hard drive as being 'unformatted' then you will need to reformat it to try and fix the problem. Simply hit Y on your controller and select "Format Hard drive", you will also need the console's serial number which can be found via "System settings" and then "System Info".

 

If reformatting the hard drive does not work then contact the xbox support line to see if they can send you a replacement. You can also review the troubleshooting advice here on the xbox.com support pages: Troubleshooting hard drive issues

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Tried that and it didn't work.  It says that it is unformatted.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

shut the xbox off take the hard drive out start it up. Then put it back in.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.