lost my account

my dad and i had two accounts on ur 360 mine and his it broke we sent it to you guy at xbox and we got a month a go and he gothis back but i forgot my accouts password my mom tried to change it but it made this account so xbox can u help me get it back my gamertag i want back is crazyirishmanjr

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

What your saying is that your WLID is linked to 2 accounts? But you can't recover the other account b/c you don't know the password to the old one? You will need to contact support for a password change request, for the account of JR, but in the mean time you will need to change the WLID attached to this account.

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