lost email/password

I have a friend who has lost his email info and his password to go with his gamertag. His son dropped a speaker onto his xbox and knackered the hard drive and when he tries to recover gamertag it asks for his password which he doesnt know and when he get the password reset page.... yup he cant remember his email!

Is there any way to get this information back as he has downloaded map packs etc. The membership isnt that important as it runs out this month anyway but hed rather not have to pay for the map packs again.

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

ok call xbox support and validate who you are and they can give you the email

then you have to goto http://login.live.com and go thru the password reset proccess

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If you remember the windows live id, you can go to windowslivehelp.com/passwordreset.aspx to get your account back as well.

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