Lost email! HELP!

So heres the deal..
my gf lost her email to her xb live acct. and now we cant play back ops zombies II together "OMG" -_- ..
we have no idea what her email acct is, password we do. her Gamertag is Meaculpastein on xb live

someone help were desperate

 

 

 

Question Info


Last updated July 4, 2018 Views 9 Applies to:

If she can sign into her gamertag via console, it will say on there what her associated email is.

If not, she will have to work on remembering. That's the only way I can think of.

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can she select her profile on the console?

If so, then go to Settings | Account | two clicks to the right to Account Security | choose Change Microsoft Account | fib to it & say you have a new address ready | and her Microsoft Account address will appear on the right.

If not, she would need to call Xbox Support so they can go fishin' for her addresse using information like the gamertag... 1-800-4MY-XBOX Option 2 is the number to call in US/Canada or (faster) go to http://support.xbox.com/en-US/contact-us?xr=footnav#0:6:1  (and replace the red US with your country code if you live elsewhere, e.g., CA for Canada)

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