Lost all my xbox live points.

I got on my 360 today and I noticed that all of my points went missing. I know I had them on for a while but I don't believe that they would expire. Ive checked my purchase history and nothing on there that requires points. Can I get any info on what happened?

 

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Last updated July 5, 2018 Views 5 Applies to:

Contact Xbox Support, they can check the points history and tell you what happened! support.xbox.com/.../contact-us

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Hey there Doomsday! You can also check your point history on https://commerce.microsoft.com yourself and save the phone call or chat. Let us know what you find there and if you need any clarification there. Thanks!

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