Lost Access To One Of My Accounts

Hello, 

A few month ago I was locked out of one of my Windows live email accounts, either because it had been hacked or some other reason, the email account had my original XBL GamerTag attached to it, which is The1CalledNero. Because I lost access to the email account, I am unable to access Xbox.com using that gamertag, meaning I am unable to change the email address connected to it, it also means that I am unable to turn off the automatic XBL Gold renewal, which will be happening on the 1st of January 2012. 

I was just wondering if there was anything that I could do to either gain access to Xbox.com using my The1CalledNero gamertag, or just to deactivate the automatic XBL Gold renewal.

Thank you for any help that is given :D

 

Question Info


Last updated July 5, 2018 Views 1 Applies to:

Have you tried calling into customer support? They can help you have it turned off. 1-800-4MY-XBOX.

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Calling support will be your only option if you do not have the email. support.xbox.com/.../contact-us They will find out how to deal with it by asking you some security questions about the account,

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Thank you Everyone, I have sorted everything out.

Thank you again :D

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Thats great!!!

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