Losing Internet connection at startup

Okay so this problem has happens a few times. I turn on my Xbox one and it signs me In but won't connect to xbox live via wifi. I test the connection and it says there is a problem, but my network is up and running on all my computer and iPhones. The only work around is for me to remove the connection and make a new wifi network for my xbox one. Has anyone else had this problem? Thanks

Question Info

Last updated July 4, 2018 Views 9 Applies to:

Hey there Mikey! That definitely sounds like an odd one. Let's see what we can do to get things sorted.

To start off, let's try simplifying your network by using an ethernet chord for a wired connection between your console and your router. Once that's done, try booting up your console/signing in a few times and see if it still has trouble connecting to Xbox Live automatically.

Let us know how that goes and we'll be standing by to hear back from you! ^_^

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