loosing profile by xbox live constantly wanting me to add security and not being able to get profile or memory until i do

I have basicly lost all my memory and xbox live because the xbox wants me to add security by typing in my email address and password. I know it's not an error with the password as I have typed it several different ways and it keeps giving me this bloody error code to type in at xbox.com. It's a nightmare not having access to your profile someone tell me what to do.


 

Question Info


Last updated July 5, 2018 Views 0 Applies to:

What is that error code? Knowing this helps us immensely.

Xbox Forums moderator. Xbox MVP. r/xboxinsiders moderator. Twitter: @13mxn

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If it's wanting you to put in your email/password, but it won't take your password, try resetting your password and trying again.

If it's wanting another email/phone #, then it's for security reasons.

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