My gamertag's info was swapped over XBox.com (pass, email, everything) around a year ago. The account was never recovered, but I couldn't do anything because XBox "Needs more info", which I can't provide them with because it's not my email. I can't add live, points, buy anything, so the account was pointless. I didn't really care for the account, but the gamertag I want back because it's been an alias of mine for awhile now, I found out I can add 160 and under MSP Codes, no info required, so did that After having the account sit on my XBox for a year, I thought I would finally have my Gamertag back, but as soon as I hit change gamertag, I get "Need more info" screen again. XBox won't help me because I can't provide them with the necessary information to the account, since it isn't my email. I've tried to explain the situation, and they said they'd handle it, but I once had them not call for 6 months. I called back, and they said they had insufficient info -_- Any help here?